Help & FAQ

Common questions about ListOps. Need more help? Email us at support@listops.io

How do I generate a campaign?

Click "New Campaign" in the sidebar, enter your address and listing details, upload your photos, and click Generate. ListOps will create 6 weeks of Facebook posts, Instagram captions, email copy, and (on Pro) video scripts.

Do I need an MLS ID?

No. ListOps does not connect to any MLS. Enter the address and basics (price, beds, baths, square footage) and upload your own listing photos. You can optionally auto-fill property facts from public records — just double-check them, since public records can be out of date.

How do I upgrade my plan?

Go to Billing in the sidebar. Plans: Starter ($29/mo), Pro ($79/mo), Commercial ($179/mo) and Brokerage ($299/mo). Pro unlocks unlimited campaigns, video/reel scripts, the extended social set and seller tools. Commercial adds commercial real estate campaigns (offering memorandum sections, teaser, one-pager, investor outreach and an investment snapshot).

How many people can use one account, and how do team invites work?

Free and Starter are single-seat. Pro and Commercial include 2 seats (you plus one teammate) and Brokerage includes 25. The account owner or an admin invites a teammate by email; the invite link works once, only for that email address, and expires after 7 days. Teammates share the owner's plan only while the owner's subscription is active, and pending invites count toward the seat limit.

Does ListOps support commercial real estate?

Yes, on the Commercial plan and above. Commercial campaigns include offering memorandum sections, a teaser, a one-pager, investor and tenant outreach drafts, and an investment snapshot calculated from the numbers you enter. ListOps does not fetch comps, market data or MLS/CoStar-style feeds.

Why is my plan still showing Free after upgrading?

Plan changes usually appear within a minute of checkout. If yours has not, open Dashboard → Billing and press "Refresh plan status" (account owners only). If it still looks wrong after that, contact support and we will check it.

How do I generate a PDF flyer?

Open any campaign and click "Generate Flyer". A print-ready page will open — use your browser's Print dialog (Ctrl+P / Cmd+P) and choose "Save as PDF" as the destination.

What is a listing microsite?

A microsite is a public-facing property page with all your listing details, photos, and agent contact info. Every plan can publish one at a time (Free pages carry a "Made with ListOps" badge); Starter and above can publish as many as they like, edit the copy and remove the badge. Publish it from the campaign page.

Can I use my own branding?

Yes — set up your Brand Kit (Starter+) with your logo, headshot, brand colors, and contact info. ListOps will apply your brand to all generated content.

How do video/reel scripts work?

On Pro and above, each campaign includes 6 word-for-word scripts optimized for Instagram Reels and TikTok — one per week theme. Each includes an opening hook, full script with scene directions, on-screen text, and a music suggestion.

Still need help?

Our team typically responds within a few hours.

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